By Richard A. Luecke, Perry McIntosh
ISBN-10: 0814416012
ISBN-13: 9780814416013
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Extra info for Increase Your Influence at Work (Worksmart Series)
Sample text
If we adopt the new work process I’ve described, we will improve employee productivity by 20 percent. And that will save our department $180,000 every year. ’’ Engaging in Positive, Unqualified Communication Some people cannot make an unqualified statement. ’’ These ‘‘I think that’’ is like saying ‘‘I’m not sure, but qualifications tell listeners that you lack confidence in your view, or that you’re offering nothing but a personal opinion. And opinions aren’t worth much. ’’ Note how much stronger these statements are compared to the previous ones.
What tactics can you employ to influence other people in your organization? This is the question we will answer in this chapter. Figure 3-1 revisits the ‘‘structure of influence’’ concept introduced in Chapter 2, adding six supporting tactics onto its foundation of personal attributes: 1. Create reciprocal credits. 2. Be a source of expertise, information, and resources. 3. Help people find common ground. 4. Frame issues your way. org 24 Increase Your Influence at Work 5. Build a network of support.
Have expertise or knowledge valued by management ? Are reckoned to be trustworthy and reliable (two foundation attributes of influence) ? Are supportive of you and your ideas ? Enjoy access to decision makers The more your network reflects these qualities, the greater its potential contribution to your personal influence. Obtaining standing in a network with these qualities requires effort on your part. You cannot claim it as a matter of right but must earn your place by: ? Being trustworthy and reliable in your dealings with others ?
Increase Your Influence at Work (Worksmart Series) by Richard A. Luecke, Perry McIntosh
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