By Richard Bellingham
ISBN-10: 087425616X
ISBN-13: 9780874256161
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Define job direction and boundaries • What it means: — Setting achievable goals and clarifying limits of authority • Steps: — Establish agreed-upon stretch targets. — Communicate clear metrics and standards — Establish boundaries and transfer authority The Idea People and teams need to be clear about the limits of their authority, the problems they are trying to solve, and the goal they are trying to achieve. Without that understanding, empowerment results in random shots in the dark. , service levels, fiscal constraints, decisionmaking authority); • Accept accountability; • Make decisions at the appropriate level; • Feel free to speak up.
What changes do you need to make in your organizational structure to ensure that it supports the strategy instead of encumbering the strategy? 25 Corporate Culture Change Step C. Engage people in the change • What it means: — Linking individual vision to organizational vision • How it works: — Encourage employees to create a meaningful mental picture — Describe the short-term and long-term goals and objectives for the organization — Align individual goals with organizational vision — Clarify responsibilities The Idea No matter how many times people and teams are told about the values, vision, strategy and structure, the words will have little meaning until each person has a chance to discuss their personal and organizational significance and implications.
Leaders who want to make empowerment more than an empty slogan and want to avoid a cynical backlash think of this concept in terms of direction, autonomy and support. This skill will help you process those three dimensions of empowerment by taking three steps: Step A. Define job direction and boundaries. Step B. Give people autonomy to initiate within the boundaries. Step C. Support people as needed. 32 Skill 2. Empower People Being able to process information more effectively requires constant access to information on which to base decisions.
The Manager's Pocket Guide to Corporate Culture Change (Manager's Pocket Guide Series) by Richard Bellingham
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